For every product you request our services for, you get accurate and SEO-compliant product description that provides prospective customers with a clear insight and benefits of your products thereby influencing successful orders.
- Requests are submitted to productionservices.mall.ke@jumia.com
- An order is placed for you on our production services platform by our customer service agent
- The agent will confirm your details and ask you to submit the work to our production email if you hadn’t already submitted the work.
- Work is received and actioned within 48 hours
- Customer service confirms that the job is done
- Vendor updates stocks and prices for their products
- Deductions for work done are done from your sellercentre account with %16 VAT .
- This Value added service improves and simplifies Seller Center vendors’ product image presentation process online.
- It also reduces time it takes product from vendor sign-up to product live in shop.
- Jumia Content VAS provides vendors with product content and images that guarantee pass QC/ successful upload and provide vendors with appropriate product images to increase product sales.
- All Vendors are eligible for this service.
- Vendors that use the Jumia Content Service have an advantage as it improves visibility.
- Improves product image quality on the website, thereby improving sales and reducing quality control rejections due to poor image quality.
Content Writing + Image Editing
Ksh.50
- Content creation and uploads
- Images edited to jumia standards and uploaded
- Submit work to our email productionservices.mall.ke@jumia.com
- Turn around time 48 hrs
Content writing
Ksh.20
- Content creation and uploads
- No image editing or uploads for images
- Submit work to our email productionservices.mall.ke@jumia.com
- Turn around time 48 hrs
Image Editing
Ksh.20
- Images edited on a white background according to Jumia standards
- Images sent to your email after editing
- Submit work to our email productionservices.mall.ke@jumia.com
- Turn around time 48 hrs
Content Optimization
Ksh.20
- Improving already existing content to help you sell more
- SEO compliant content Correct categorization of products
- Keywords improvements
- Structured product name
- Well-ordered key features, Concise text product description
Image Optimization
ksh20
- Improving the quality of already existing images
- Editing the images on a white background
- Adding tags on images
- Turnaround time 48 hrs
Photography
ksh25
- CBD Kantaria Hub
- Walk in allowed
- Monday to Friday 9am to 5pm
- Delivery within 48 hours
Quality Control VAS
Ksh57.36
- Product Delist Prevention for Counterfeit Reason
- No Penalty for Products Sent/Agreed
- SKUs not sent to Quality Control Queue (ByPass QC Wait time)
- SKU clean up of all red flag items spotted
